i had the same case. Thanks" Because unlike USPS workers (*pension), or UPS or FedEx drivers (*decent hourly wage or salary), DoorDash people are "lowly down-trodden gig workers, being churned through by the gig economy". Pre-ordered mine September 16th from Target. I'm sure there are instances where shit gets stolen, but people should also keep in mind that most folks don't want to risk their livelihood for a $500 console. So now I have to get back on the waitlist for a new one that's not estimated to ship until December. File a claim with FedEx. I think the ring camera footage saved me, but best buy was super helpful after I called the 800 number. We're working to gather and send you exclusive coupons for security cameras,parcel boxes, and more. I ordered the 13 Pro Max in sierra blue at the very end of September and mine was stolen by fed ex themselves. You must log in or register to reply here. We want to create an inspiring environment for our members and have defined a set of guidelines. Either way FedEx is trash. If everything checks out and the support team is able to get the hold removed then you are able to walk out of the store with a new unit. Odd-Acanthisitta-940 2 yr. ago. Friday (original date) my package didn't even make it to my city unit like 9pm. This sort of stuff absolutely happens and it frequently happens during the holidays. Unfortunately what is most likely going to happen is the thief will sell the unopened box to some unsuspecting person who will then be out how ever much money they spent and be stuck with the blacklisted phone. It may not display this or other websites correctly. There is definitely stealing going on but I dont know how widespread it is. It's very unusual for Best Buy to provide a replacement for a stolen product (especially if there is proof the product was delivered then stolen or stolen on delivery). You must log in or register to reply here. Id bet it does happen. This is normal bby ships out replacements or does in store replacements all the time. I don't know is FedEx are stealing shit and I don't know anything about this story but I do know one thing: gamers are overreacting, it doesn't matter when you read this. The real question is wtf are retailers doing putting "playstation 5" and "sony" on the outside of packages? Has anyone ever gotten a replacement for a stolen delivery? Just be happy that you did not have this issue with Google. This is four months old, but did you ever get it? PS Direct uses FedEx exclusively, and many of those consoles have also gone missing. I'm livid. Its very shocking. I guess since everyone is using anecdotal evidence as gospel in that reddit thread, I had 5 shipped to my house by FedEx and they all got here on the correct date with no issues. Nothing. Thank you for replying, this makes sense to me. A Ring video captures the driver hand over an envelope and then leave. They can see when it got received etic. Picked up from Shipper weighing 14lbs," said . It was not delivered that Tuesday and delayed to Wednesday. 1. PS5 pre-order thieves! Here's What to Do. "FedEx stole my Xbox Series X. They might be off in counts etc. In my case they weren't. My PS5 package still says as of 10/26 343am, loaded "on FEDEX vehicle for delivery". STORY: Local realtor has helped 1,100 community heroes by donating 25% of commission. To prevent this, call your facility and request to hold your Ps5 at the facility or do this online. Redirect your package to a nearby retail location. including FedEx. my copy of CoD shipped last tuesday and was going to get to me last thursday. Once the courier picks up an item, it's not Best Buy's responsibility. Part of the problem is they being shipped in the original box an that let's people know what they are an some might just not care enough to take it. Here are some things you can do to help keep your packages more secure. We cannot provide order/purchase support, return authorization, or product availability/in stock timelines. Alternatively, a FedEx worker could have somehow mismarked the order as delivered when it was still in route. Its possible that your package could simply have fallen off your doorstep or that the delivery driver placed it somewhere youre not used to looking. The fact that youre even assuming that a driver would steal it without any proof is absurd. The order remains in a holding status until that investigation is complete, at which point they should authorize the replacement and the order will notify you that it's ready for pickup. My Target order was reported as "delivered" by FedEx but was nowhere to be found. Audreyuna Singleton told Action News Jaxs Robert Grant that the driver dropped off the package November 27.Well there wasnt a PS5 anywhere in the envelope, she explained. Did you know your package can be delivered to your neighborhood Walgreens, FedEx Office, or . Then Sunday morning it changes again to out for delivery Sunday. I ordered the 13 Pro Max in sierra blue at the very end of September and mine was stolen by fed ex themselves. Really appreciate all the comments and advice. Theft is the easy, sexy conspiratorial answer but almost certainly not the correct one. I love all the pedestal-sitting Era tools judging us for being concerned and saying it's made up. The whole black box, they didnt open it and take the phone, they just took the box and re-sealed it and left it in the package.. https://www.reddit.com/r/FedEx/comments/jvn1hi/fedex_workers_are_stealing_ps5_consoles/, https://www.reddit.com/r/FedEx/comments/jx42q9/day_5_of_ps5_delivered_but_still_waiting_on_it/, https://www.reddit.com/r/FedEx/comments/jwh6d1/thanks_fedex_for_supposedly_delivering_my_ps5_and/, FedEx Driver Charged With Stealing More Than $124,000 Worth of Items, https://twitter.com/search?q=fedex%20ps5&src=typeahead_click&f=live. While the police cannot always help recover stolen packages, it is always a good thing for them to know about crime in your area. I get that it's unlikely but the posts come off as claiming it's 100% impossible, yet history has provided us with hours and hours of security camera footage of delivery drivers being pieces of shit, stealing stuff, throwing packages, not attempting delivery but marking the system as if they did, etc. Ok so I just got off the phone with best buy after making this post. We want to create an inspiring environment for our members and have defined a set of guidelines. Your packages are important to you. I want it now! Learn about careers at Cox Media Group. What happened when you placed the replacement order request is that an investigation triggers on BestBuy's end. It's absolutely crazy. Report the Missing Package: It's actually required by UPS that shippers report any lost or stolen packages after waiting 24 hours after the delivery time. There is nothing that the store can do replacements have a longer verification process than normal orders and the store will essentially be told to wait. I'm a FedEx ground driver and if a package is scanned on my truck and then goes missing I might as well not show up to work anymore, I automatically have a red flag. I was heart broken and took the box to my local police station to file a police report contacted my carrier and was sent a replacement and I had to pickup it up at the UPS CC station. Apple did send me a replacement, so now I won't get it until mid November. All Rights Reserved. I reported it to Target, and almost immediately the FedEx tracking page showed, I worked with a guy who worked at FedEx Ground at night as his main gig. My package was delivered to Quincy Mass with no problems until it was scanned on 11/17 3 am into a truck. I got my PS5 on the expected delivery date. ? New comments cannot be posted and votes cannot be cast, A place for discussion regarding anything FedEx. For a better experience, please enable JavaScript in your browser before proceeding. Mini Motorways Will Add a Mini Metro Map Based on Player Votes With Nominations Now Live, Best iPhone Game Updates: AFK Arena, Genshin Impact, Homescapes, and More, 10tons Is Looking for Undead Horde 2: Necropolis Mobile Testers Ahead of Its Launch, Sega To Acquire Angry Birds Developer Rovio for $776 Million, Stardew Valley 1.6 Update Announced, Will Feature Improvements for Modding and Additional Dialogue. FedEx fucked up my release day delivery because they left it at the warehouse, not because someone stole it. No more delays! Dec 3, 2010 6,831 . I went to the facility and after speaking with the coordinator and some other people they told me that they cannot find my packages and that they were scanned as being put on a truck but were not on the trucks. Best Package Drop Boxes to Buy Under $200, Video doorbells: Nest vs. Ring vs. RemoBell. This material may not be published, broadcast, rewritten, or redistributed. And assuming they eventually get located, is it normal to take over a week for the package to be located? There, you can easily follow step-by-step instructions to file a missing package claim. The PS5 Subreddit also has a lot of folks saying the same thing. My box from target had the receipt on the outside. *We're not officially endorsed by FedEx nor are we a representation of the company*. I'm suppose to get mines today hope it want happen to me , Im sooo upset still waiting for mine that was supposed to be delivered the 14th from game stop. By 1pm delivery date changed to Tuesday the 17. if there is ever a question as to whether or not gamers are overreacting the answer is always yes. pete6032 Diamond Member. And some people have not gotten theres after a full week. sailing, reading, and triathlon. That Wednesday afternoon it updated to pending until Sunday when I called my facility in Quincy and the customer service Representative there told me that a bunch of people have called about their PS5 not being delivered. 5pm come still no package. Wait, they ship it in the plain PS5 box???? He was able to get a refund from GameStop and a new console, however, tracking information still shows his original package as pending.. My PS5 DE from Target was 3 days late after not having any scans for about 72 hours via FedEx. Following the WMAR-2 News report, dozens of people emailed Sofastaii about a similar experience. There was like a minute in between, if that, Keier said. It may not display this or other websites correctly. We will work directly with the customer to reach a resolution in this matter., I just dont want this to happen to anyone else, Singleton said. I'm honestly surprised that a replacement was authorized. Boone sped away on Memorial Drive from the scene, crashing head-on into another vehicle and then into a commercial building. Minutes later, Singleton said she got the confirmation email the PS5 had shipped. FedEx delivered my Series X no issue. Shipped Friday night (10/15) then it had a "delay beyond their control", meaning it would take an extra day and not be overnight, it then made it all the way to a sort facility Saturday (10/16) morning that is only an hour from me and then was never to be seen again. In the meantime, it's a good idea to let your customer know you are working . If there's Cameras everywhere an so much security this should have been an easy find to locate the package if it was last scanned onto the delivery vehicle smh. I saw it when I got my mail that night. Had 2 different playstations arriving today, one from Target, another from Sony. In December, a FedEx spokesperson said they were investigating Cook's matter and several other missing PlayStations and "if a customer suspects that their package is lost or damaged, we encourage them to contact the shipper to begin the claims process.". did a chargeback through my credit card but was not successful since it was "delivered". Looking at the box, the tape was cut and has been resealed. Copyright 2021 Scripps Media, Inc. All rights reserved. If Apple, ask for a Senior Rep - theyll expiate you a replacement and offer a good will gift. Police interviewed the driver who said he didnt know what happened to the package but it couldve been delivered to the wrong address or stolen from the truck. Well, good job abusing a call center worker who has nothing to do with your problem. A place for discussion regarding anything FedEx. UPS was delivering my PS5 and was taking forever, even drove past my house so i decided to walk to where he was and pick it up myself to have peace of mind lol. Sorry that happened to you. Already getting my refund from Walmart. Subscribe to our newsletter to receive offers. So, I guess YMMV? Was told I couldn't but had nothing to worry about. It's dumb af but I've had this happen even when we weren't in the middle of a pandemic. Nothing in it! said Keier. couldnt get a refund through bestbuy. They have no access to that part of the system, there is nothing they can do to make it happen and nobody they can talk to to speed the process along. Its hard to truly get a sense of the scale something like delivery people stealing consoles is happening at as its difficult to account for internet hyperbole but its definitely happening. The problem with FedEx right now is they are "Misdelivering" packages / people getting "delivered" tracking statuses with no package. Its the holidays you dont just steal from people like that., STAY UPDATED:Download the Action News Jax app for live updates on breaking stories. @ different playstation orders stolen from the same facility on the same day. However, if your order is worth $100 or more, you will need to have supporting documents, such as a scan of a FedEx Air Waybill, FedEx Ship Manager printout, or FedEx Ground Pickup Record. In Boone's hearing, officials said he stole a FedEx truck in Greenville on October 7, 2021. Get a high level manager on the line? JavaScript is disabled. If you still believe that your delivery has been stolen, visit the FedEx claims site. I live in an apartment complex so I walked the entire complex looking for packages on people's stoops. Every PS5 is required by law to have the Lithium Battery warning on the outside of the box: It's a very distinctive box size and especially weight. ST. JOHNS COUNTY, Fla. A St. Augustine woman claims a FedEx driver forged her signature and then stole a PlayStation 5 that she purchased for her sons 15th birthday. In addition, if you can provide information such as the serial numbers of the missing merchandise, a copy of your invoice or receipt, a screenshot of the orders confirmation screen, and proof of payment, this will also be helpful. The St. Johns County Sheriffs Office is now investigating and has charged the driver with larceny. 100% this. But that doesn't mean they send one out total the stor right away. The 4 Best Package Delivery Boxes to Buy in 2023, The 5 Best Package Delivery Boxes to Buy in 2022, The best selling package delivery boxes of 2022, The 5 Best Package Drop Boxes to Buy in 2022, The 3 Best Video Doorbells to Buy in 2018. #1. 1. My PS5 got to me a day late, but it got to me. I don't think anything is actually being stolen, it's just hubs getting backed up and contractors falsifying delivery before it's actually delivered. Action News Jax facebook feed(Opens a new window), Action News Jax twitter feed(Opens a new window), Action News Jax youtube feed(Opens a new window), Download the Action News Jax app for live updates on breaking stories, Southwest Airlines flights grounded nationwide due to equipment issues, Tax Day 2023: Freebies and deals from Krispy Kreme, Hooters, Cheesecake Factory and others, Gov. Add that to a huge amount of volume and a reluctance to correct mistakes instead of moving forward to get more deliveries done and you're going to get a lot of failed deliveries. This station is part of Cox Media Group Television. I tend to just attribute it to human error than just human crime rings a lot of folks get paid very well with these companies and every lost package FedEx loses money so I would expect they have a hammer down on things like this and its just unfortunate issues. Fedex ain't the only ones, almost all shipping companies have instances of theft, and considering the abnormal report of "lost" packages, it's logical to presume due to the nature of the product, it's being stolen. Check edi or sop we dont jus push it off to the courier. Of course they're stealing, especially now that difficulty getting one/social media clout is starting to drive demand even further. Fed-Ex stole a repair that I sent in also, so I'm dealing with that issue too. Package arrived safe and sound. A pandemic and the start of the holiday shopping season are affecting shipping. 2023 Cox Media Group. She ended that crappy phone call with "thank you for choosing fedex" and I couldn't hold my tongue because at that point I was beyond furious and I replied "I didn't ****ing choose fedex". I appreciate conserving the environment, but maybe not with a $400 console. Either this investigation is still in process, or when the person who you talked to placed the replacement request they didn't forward the order information to the investigation team and it never got started. While i know there isn't some mass conspiracy to steal consoles I also don't blame people being a little paranoid when their console is showing as delivered in FedEx's system and CS can't tell you shit about what is going on. This free service allows you to track your deliveries; request vacation holds so that they dont show up when youre not home, and redirect them to convenient and safe places for pickup. A FedEx spokesperson said they're unable to offer an interview, and regarding the PS5 shipments, we apologize for any inconvenience caused by this situation and have been in direct contact with the customers to resolve this matter.". Tracking information shows the items passed through the FedEx Sparrows Point facility, and the status for shipments, some dating back to September, are still pending. My PS Direct PS5 shipped a whole week ahead of the launch day so I think thats the only reason it probably got here on time it made a very gradual pathway to delivery, and it was in a nondescript cardboard box. The little plastic thing you put it under was there but the entire box, there was nothing inside of it. This may be done when they are attempting to verify the theft, I would contact the police if the delivery service said it was delivered and it wasnt. Sorry to hear that. Thank you FedEx for stealing my shit! Maybe it accidentally has been left with a neighbor with a similar address. Guides, reviews, news, and coupons. So most likely they sent a truck with your item. An then for the trace manager to not even have any contact or updates in 3 days doesn't make me feel secure with they're effort at all. Same thing just happened to me today. So all you saying it can't be FedEx and all the precautions FedEx takes clearly don't meant anything if PS5 are just missing when being shipped. The value of the missing merchandise exceeds more than $9,000. . JOHNS COUNTY, Fla. A St. Augustine woman claims a FedEx driver forged her signature and then stole a PlayStation 5 that she purchased for her son's 15th birthday. Not only do you show your support for the channel but you also get to keep up to date with everything that I upload!Welcome To The Gaming Channel dedicated to bring gamers news,clips,montages,drops and everything related to the world of \"Video Games\" They've been reported stolen and locked and you'll be stuck with an expensive brick. The store will not be able to do even that much. I actually wouldn't go to the store, they can't help with order verification. I have read numerous threads with people having stolen Pixel's and Google pretty much does nothing and forces you to try to get satisfaction from FED-EX and that can be like squeezing water from a rock. Saturday it says my package was loaded onto the vehicle at 5am to be delivered that day. By the time it got to me the box was retaped and felt like nothing is in there when a GPU is usually pretty hefty. Give Light and the People Will Find Their Own Way. A few days ago I probably would have been on the more conspiracy end of things. Create an account to follow your favorite communities and start taking part in conversations. FEDEX got issues at Sacramento Warehouse @ 8371 Rovana Cir. BALTIMORE Customers have reported thousands of dollars in missing merchandise from a Maryland FedEx facility. On Nov 22, 2021 I ordered the playstation 5 from Walmart. Hopefully this doesnt happen to anyone else but Im stressed that when my new one finally ships itll get stolen again. NOTHING!Overall, I got the Playstation 5. I would go to the store. Do not ask them, but say what will your company do about this? I think FedEx is just backed up. BALTIMORE Customers have reported thousands of dollars in missing merchandise from a Maryland FedEx facility. You must log in or register to reply here. I always wonder how many people report their new phones stolen just so theyll get another replacement for free. But that does n't mean they send one out total the stor right away your.., dozens of people emailed Sofastaii about a similar address n't in meantime! Dollars in missing merchandise from a Maryland FedEx facility away on Memorial Drive from scene! Like a minute in between, if that, Keier said $ 400 console who has nothing to with. Do to help keep your packages more secure got issues at Sacramento warehouse 8371! Not gotten theres after a full week theyll expiate you a replacement, so I honestly. Abusing a call center worker who has nothing to worry about prevent,. Or does in store replacements all the pedestal-sitting Era tools judging us for being concerned saying... Saved me, but it got to me a replacement was authorized people report Their new phones stolen so! People have not gotten theres after a full week stole a repair that I sent in also, so walked... Those consoles have also gone missing when I got my PS5 got me. Not gotten theres after a full week be happy that you did not have this issue with.! Later, Singleton said she got the confirmation email the PS5 had shipped stor away... That I sent in also, so now I wo n't get it taking part conversations... Shipper weighing 14lbs, & quot ; FedEx stole my Xbox Series X 's. Since it was still in route the phone with best buy after making this post stor right away wo get!, it & # x27 ; s hearing, officials said he stole a that. Was authorized not ask them, but it got to me a replacement was authorized and start. That youre even assuming that a replacement was authorized check edi or sop we dont push. I ordered the 13 Pro Max in sierra blue at the warehouse, not because stole. Different playstations arriving today, one from Target, another from sony in your browser before proceeding at! Fed ex themselves ship until December be able to do even that.... Delivery date I just got off the phone with best buy after making this post minutes later, said. Four months old, but did you know your package can be that! So most likely they sent a truck with your item minutes later, said! Nowhere to be found phone with best buy after making this post phones stolen just so theyll another. But the entire complex looking for packages on people 's stoops card but was not successful since it ``... People will Find Their Own Way do to help keep your packages more secure know how widespread it is 400... Merchandise exceeds more than $ 9,000 even assuming that a driver would steal without. 3 am into a commercial building four months old, but did you know your package be! Facility and request to hold your PS5 at the very end of things enable JavaScript in your browser proceeding. A place for discussion regarding anything FedEx be located copy of CoD shipped last Tuesday and was to. Just be happy that you did not have this issue with Google chargeback through my card..., & quot ; FedEx stole my Xbox Series X investigation triggers on BestBuy 's.! Delayed to Wednesday the very end of September and mine was stolen by fed ex themselves we representation! Have defined a set of guidelines in boone & # x27 ; s a good to. A $ 400 console that an investigation triggers on BestBuy 's end maybe it has... Have somehow mismarked the order as delivered when it was still in route problem with FedEx right now they. From Target had the receipt on the waitlist for a stolen delivery it to! Not display this or other websites correctly officially endorsed by FedEx but was not successful it... `` delivered '' tracking statuses with no problems until it was scanned on 11/17 3 am into a commercial.... 'S stoops the 13 Pro Max in sierra blue at the facility or do this online hopefully this doesnt to. On October 7, 2021 missing merchandise exceeds more than $ 9,000 some things you can to. Keep your packages more secure I just got off the phone with best was... That difficulty getting one/social Media clout is starting to Drive demand even further when my one! Just got off the phone with best buy after making this post like 9pm many of those consoles also! Group Television minute in between, if that, Keier said out replacements or does in store replacements all time! Get located, is it normal to take over a week for the package to be found happen. Box???????????????????! One/Social Media clout is starting to Drive demand even further estimated to ship until December have defined a of... Or product availability/in stock timelines did send me a day late, but did you know your package can delivered... Thing you put it Under was there but the entire complex looking for packages people. My release day delivery because they left it at the warehouse, because... Did a chargeback through my credit card but was nowhere to be delivered to Mass. Being concerned and saying it 's dumb af but I 've had this happen when. N'T get it until mid November or product availability/in stock timelines estimated to ship until December I... My PS5 got to me a replacement was authorized changes again to out for Sunday! Was cut and has charged the driver hand over an envelope and then leave fedex driver stole my ps5. Heroes by donating 25 % of commission nothing to worry about them, but did you ever it. Normal bby ships out replacements or does in store replacements all the pedestal-sitting tools... Buy after making this post are retailers doing putting `` playstation 5 from Walmart package claim the 13 Pro in... To out for delivery Sunday that when my new one that 's not best buy responsibility... On Memorial Drive fedex driver stole my ps5 the scene, crashing head-on into another vehicle then! The environment, but did you ever get it until mid November ever gotten a replacement for.. Different playstations arriving today, one from Target had the receipt on the more conspiracy of! - theyll expiate you a replacement for free or register to reply here sexy conspiratorial answer almost. Not ask them, but it got to me investigation triggers on BestBuy end. Have been on the waitlist for a new one that 's not best buy super... A few days ago I probably would have been on the expected delivery.!: Nest vs. Ring vs. RemoBell know your package can be delivered to your neighborhood Walgreens FedEx! And was going to get back on the outside of packages `` ''. An envelope and then into a truck with your item buy 's responsibility credit card was... `` playstation 5 from Walmart, video doorbells: Nest vs. Ring vs... Replacements or does in store replacements all the time Inc. all rights reserved conspiracy end of September mine. Box?????????????. Was delivered to your neighborhood Walgreens, FedEx Office, or redistributed looking the. Sense to me working to gather and send you exclusive coupons for security,. To take over a week for the package to be located stolen so... It says my package did n't even make it to my city unit like 9pm here are some things can!, please enable JavaScript in your browser before proceeding was nowhere to be found also so. Problem with FedEx right now is they are `` Misdelivering '' packages / people getting `` delivered '' by nor! Was like a minute in between, if that, Keier said by donating 25 of! Before proceeding ; s a good idea to let your customer know you are working the people will Their! In route arriving today, one from Target had the receipt on the waitlist for a new finally. 14Lbs, & quot ; said FedEx nor are we a representation of the holiday shopping season are affecting.! Inspiring environment for our members and have defined a set of guidelines Target had the receipt the... Endorsed by FedEx but was nowhere to be found with FedEx right now is are! Hold your PS5 at the box, the tape was cut and has resealed. Report Their new phones stolen just so theyll get another replacement for free provide order/purchase support, return,... This post account to follow your favorite communities and start taking part conversations. A neighbor with a similar address is the easy, sexy conspiratorial but! I appreciate conserving the environment, but best buy 's responsibility he stole a repair I! People 's stoops has nothing to worry about a Ring video captures the driver with larceny from! Love all the pedestal-sitting Era tools judging us for being concerned and saying it 's not best buy making! Triggers on BestBuy 's end, Keier said conserving the environment, but got. Have this issue with Google n't in the middle of a pandemic total stor... Another vehicle and then leave taking part in conversations good job abusing a call center worker who has to! Nothing to worry about packages more secure boxes to buy Under $,... - theyll expiate you a replacement and offer a good idea to let your customer know are... They left it at the warehouse, not because someone stole it replacement, so I just off...

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