Front glass is wielded to the casing of the base station through the whole perimeter of the glass. Yes every USB port has been tried, same results both 2.0 and 3.0. Is there anything i can do to fix it, or is this an RMA case? I submitted my issues to customer support and they were quick to send me a replacement. Had that happen to me aswell, i also bought it about two weeks ago, one or two days later after receiving it it started blinking red. After three months of use, red light, dead station. Scan this QR code to download the app now. A blinking amber light indicates that your Base Station is trying to connect to the network, but that it is not currently operational. If it is flashing red that means it couldn't automatically fix it and I'll need to look at the unit to work out why. What should i do now?? Yeah, yeah, I know, an ultrasonic knife is not something normal people keep around, but if you were able to achieve better results with some other tools, please let me know, I will add it to this guide. Of course the most common reason it has a red light is because it's not functioning and needs to be RMAd, but, in some cases it also means it has an update waiting, so see if you can update it. Not the cleanest job done with removing glass (tools used - knife and pliers). Yesterday I contacted Steam Support about a similar issue (hardware failure, red LED blinking). While Valve manufacturers the station, if you got it from us via a Vive Pro kit, we handle the warranty/repair. Sub-millimeter resolution to capture every gesture. Blue when the base station is waiting to stabilize. Drop files here to attach them to your request. 1 of the 3 base stations starts out blinking blue, then green (for just long enough to give me hope) then it goes red blinking and does not track. The Valve base station has only a micro USB port in the back and a power connector. Did you completely remove SteamVR and then reinstall? This Link says that the lighthouse has encountered an error and points you into the direction of filling out a ticket with Steam Support. If you have a prototype or Vive revision of the base station, opening up is easy. It was something like unplugging power to the HMD, holding down the button on the bottom of the HMD for a few seconds, then powering up the HMD again whilst still holding the button? I bought the valve index full kit from steam, I have had it for just over a week. Valve index base station blinking red Turning this feature ON ensures that your Base Stationspower off when not in use to reduce power usage and extend their lifespan. Holding that reset button caused the red lights to flash at least so that was something different. I had faulty controller from the very beginning and it took 2 weeks to finally get "we will replace your controller". Not the connection to the PC or the headset but the breakaway bit just before it connects to the PC. There is no simple way of replacing laser, But if you have a donor base station with a working laser, you dont need to take it out, just take the whole case from the donor and start assembly, The part with a laser separated from the motor and mirror system. If the fix-up firmware makes it flash red instead of green or it doesn't track properly after the procedure then you should contact me and we can try some other steps to get the base working again. Plastic holder is just being held in place by one pin. On steam vr i get a message that one of the trackers are out of date. Blue or blinking blue when the base station is waiting to stabilize. One of my base stations is not working and won't track. Video card is a ASUS GeForce GTX 1080 8GB. Sign in to your Steam account to review purchases, account status, and get personalized help. https://support.steampowered.com/kb_article.php?ref=7897-DHKB-9990. Now point it at the blinking red base station. I had the exact same experience with the Steam support. Would be good if there was a fix anyone could suggest maybe? I have a red light blinking issue with one of my Index base stations, so i can understand your disappointment. Slow red blinking light means the laser in the base station has failed. Reinstall Bluetooth drivers from steam. Just happened to me too after 1 week. A place to stay informed and up-to-date about the Valve Index and compatible games. The fix has worked successfully for several users, so we shipped the required files in the latest beta. Has anybody experienced this issue and resolved it? Finally 4 last screws are holding the motor close to the laser, they need to go too. i've never seen a motor die, though, but i have seen bearings die (2), lenses fall off the spindle, and once a dead 0-pos sensor. Press J to jump to the feed. I am extremely impressed by Valve's customer support. After this you can connect power and give it a go, if the light is green on top of the motor, you are good to go. It's in full view of my controllers and headset also, nothing is obstructing the view of any components. Do it in the same order - motor, metal bracket, top PCB, main PCB. Fixed lasers sweep 100 times a second to track photonic sensors on the headset and controllers. They track my vive trackers very well and controllers before the red light of death appeared on one of my base stations Just got a index about two days ago for christmas and its already blinking red, its really sad because i had to tell my mom and now shes in a bad mood, were going to send it to RMA and see if i can get another one, stay safe yall . Add a third base station to cover a tricky spot in your room. The left display shut off in the middle of playing Pavlov. Take your cellphone camera, turn off the lights and point it at the working base station. Visit iFixit for parts and repair guides . That way, you can combine two broken base stations into one working one. I think this is a common issue. Valve index red light (solved) Bradly 302 subscribers Subscribe 379 20K views 3 years ago The lighthouse stopped working and it's light is red now Edit: There is no fix or this other than. I'm not too sure, I'd assume the 2.0s are better overall for tracking buts that's just a guess. ago You can reboot the headset from Steam VR ( Devices > Restart headset) or unplug/replug the breakaway connector to get out of this state. this is a known problem and I don't think there is a solution to it (might be outdated), here it says to contact steam-support ( https://support.steampowered.com/kb_article.php?ref=7897-DHKB-9990 ) they are probably just going to send you a new one. I'm not sure that the procedure is adapted to the base station 2.0, it seems to me that it's for base station 1.0 on the VIVE. They may or may not want the cable, power supply, or mounting hardware back. My index base station stops working and start blinking red. SteamVR is the only known way. Ilja is an expert in XR field, working in the industry for several years. All trademarks are property of their respective owners in the US and other countries. Reconnecting the headset doesnt help, repositioning the base station doesnt work. Please click "Contact Steam Support" below to get help. Reconnecting the headset doesnt help, repositioning the base station doesnt work. He has tested and evaluated numerous VR and AR devices. Updated to SteamVR Beta and reinstalled firmware, Reset the "Remove All SteamVR USB Devices" option, Restarted the headset about 50 times and get the same results. I was able to play the Index for about an hour until the screen went Grey, then black, and has never turned on again. Sadly valves quality control especially in terms of base stations leaves alot to be desired for the price of the whole kit or items in general. First identify the issue. I forgot to add to this, there's not really a fix, atleast from my own search. Same here. Please unplug and then replug the base station with the red blinking indicator light. The status light shows: Depending on the variant of your hardware, white or green when the base station is in normal mode. The procedure is much like upgrading manually, but you do it twice, once with the fix-up firmware which will try to fix the base station, then once it has completed the fix, again with the current latest firmware. I know it maybe risky but I didn't mind breaking them as long as I can learn something from it. This ensures the highest resolution (sub-millimeter) experiences across all postures and actions without fear of occlusion. Although yours is probably a much greater magnitude since it's the actual headset . Tried both displayport slots on back of GPU. In an ideal scenario you will have two base stations having one of each type of error. Once it is confirmed working you can add back the other base. No issues with packaging, expected to be an open box. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. C:\Program Files (x86)\Steam\steamapps\common\SteamVR\tools\lighthouse\firmware\lighthouse_tx\archive\htc_2.0. An independent and unofficial VR subreddit. You can see that it was opened up if you look closely. It seems support of steam is sometimes hit or miss. Contacted support but with the pandemic, not sure when I will get a response and then get a replacement. Immediately fast red blinking light and no sound of the motor - it means that either one of the circuits is dead or the motor. Orange: Charging Resetting The Controller There could be instances where your Motion Controller stops pairing with SteamVR or is unable to turn off. They ran me through a bunch of standards check to see if they could fix it and nothing worked. Ticket in for 3 days so far, no response. Their last resort was they sent me a file that ran me through a bunch of steps. I had this issue and I unplugged and replugged the breakaway section of the cable and that fixed it for me. Note: For details on how to order the sync cable, contact customer care. At first light is green, you can hear motors starting to spin, but a few seconds later - red light. Cookie Notice Valve Index Base Stations further improve the industry leading SteamVR tracking technology. Now you have access to the screws holding the main internals. Also unplugged and reset the breakaway section multiple times. The author of this thread has indicated that this post answers the original topic. Use a T8 screwdriver to remove 4 screws that are holding the internals of the base inside, and you can get them out. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Also have to refund fallout 4 VR because I can't even use the menu in that game the controls are just that bad. If I start the update process it complets sucsessfully, but the headset is still blinking red. And I was having so much fun, I absolutely loved it. If you're only two months in - there's a good shot that it's a warranty replacement item, and we work to keep a buffer of stock on hand specifically for warranty and repair. Try uninstalling/reinstalling your GPU drivers. The glass can also be placed back and glued on the edges. Playtime under 50h too. Repeat steps 1 thru 7 but using the lighthouse_tx_htc_2_0-244-2016-03-12.bin firmware file instead of the rescue one. Of course you will have to ship your broken station first, they will evaluate and then send you a replacement, which might take days if not weeks. Slow red blinking light means the laser in the base station has failed. Drop files here to attach them to your request. LED is flashing red The Base Station has encountered an error. It took some time to get here, but it did. One of my Index basestations 2.0 is blinking red constantly for a week now. An error occurred trying to handle that request. Step 2: Unplug the. I just did this and I can still see the IR light/laser light, maybe something else went wrong with it, the rotating motor seems to be working properly so I don't know. Valve index controller - flashing red light issue UPDATE: THIS RESOLVED on it's own! For more information, please see our If you upgraded to version 244 and your bases aren't broken, please do not try it. calzone1999 5 mo. Try the following methods to troubleshoot the issue: Turn the base station off and on again. Seems they are more reliable?. If you are seeing the RED light that means that the unit needs to be reset. i did it until step 7 and didn't flash green nor red. Thanks @valve for the GREAT and FAST support (didnt even take two hours). Now with two base stations you can enjoy a 400% larger play space, compared to the previous generation. Depending on when you purchased the unit from us and the other circumstances of your specific case, a repair or replacement may be fall under warranty. Don't close this window until you've clicked "Send". Valve Corporation. NOTE: When the headset is turned on the LED on the headset will flash BLUE at a slow rate. Immediately fast red blinking light and no sound of the motor - it means that either one of the circuits is dead or the motor. Valve Index Controllers combine complex sensor inputs to give you smarter hands in VR, unlocking a wide variety of new interactions, experiences, and gestures. The HTC stations operate on different channels, much like a radio. 4 screws are holding the metal case to the motor case. One day you start your VR system and you notice that tracking got worse in some areas of the playspace. Please try the troubleshooting steps below to correct the problem: Check that your Base Station is connected to the Internet by confirming that your network cables are plugged in securely. Create an account to follow your favorite communities and start taking part in conversations. Only thing missing was the mounting screws. Available a la carte or as a complete kit through the Steam Store. VIVE 2.0 / Index: - You could set 16 different channels for VIVE 2.0 or Index base station. A base station has developed an internal problem. Found out it is basically the blinking red light of death. Please give us a few minutes and try again. Same problem for me. I spoke to customer service and i was scared i would send it back but they helped resolve it, so i figure i would place this here in case someone has the same issue and needs help resolving it.. You can find the files under your SteamVR install directory. If headset is turned on and the "LINK" LED is RED that indicates that the headset and base cannot establish a wireless signal. This item: HTC Vive Base Station by HTC $134. . While it should be harmless, there is a non-zero chance it could make things worse. It would be interesting to know what the issue/issues they are having with these base stations. Unplugged every single video cable on the headset itself and in the back of the comp. Greetings! If you want to be certain, use your phone camera to look at the dead one vs a working one. "Headset Disconnected" and headset lights ultimately turn red. This is a massive bummer for the long holiday weekend. Is there any guide for fixing it or tear it down? I just got the index kit a week or two ago. I have already contacted steam support but they have not gotten back to me yet. But if i unpluged good one it looks like it tracking still well. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Really sucks. Press the Channel buttons on the back of the base stations so that one base station is set to channel " A " and the other is . You should see a pinkish semi transparent spot, a bit like a lens flare. If you had a friend with a valve index I'd say to try his cable but that's probably hard. To fix this, you can try the following. Glass isnt really glass, it is plastic and it can bend, just apply a bit of pressure in the middle of it and you can feel it bending. A solid or flashing red light on a 2.0 base station usually indicates that there is a mechanical problem within the station. I just received my Index today and believe I'm having the same issue. Time to take matters in your own hands! The base should now be working again, confirm by setting its mode to "A" and tracking with it alone (the other base turned off). *The charging principle of the Charging Station base has adopted the Type-C magnetic charging. In my understanding the goal of the glass cover is to protect the internals of the device from dust and to hide internals so you could put it in your living room without your significant other complaining that it is ugly and it ruins the design of the room. I submitted a ticket through Steam Support. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. I have seen two different cases of failure: . Unplug power from the base station, wait five seconds and plug it back. For that fact i simply love them. The laser emitter has failed. I have tried it on 3 different computers with exactly the same results, it definitely does not seem to be a software or driver issue. OpenXR Index Finger Pose Orientations Change with Controller Orientation, Base stations 1.0 placement showing in the ground, Deactivate controls on SteamVR plugin glove prefab for Unity. Or just use black electric tape to tape it on the edges. Please write down the serial number from the back of that unit and navigate to www.vive.com/support -> contact us -> contact us to request a repair RMA from an agent specific to your region. Also I didn't have this exact issue but reinstalling steam fixed the problem I was having. Note: Our Support team won't receive your message until you enter the code. A place to stay informed and up-to-date about the Valve Index and compatible games. *When you need to charge your Valve Index headset after playing the game, you just need to put the helmet on this Stand Base, and the magnetic suction head will attract to the charging interface for charging automatically. Blinking red when there is an error. Locate the plastic holder, to remove it, use a screwdriver to push it out of the socket on the top, then it will be able to get it out. Taking it further apart is straightforward. You need to be a member in order to leave a comment. All 2.0 BSs have round glass in front, while 1.0 has flat glass. If the condition persists, please contact the manufacturer for assisantce " I replugged it, but still nothing. Red light means it's pretty much KIA, you're best best since you just bought it is to setup a rma with valve to get a new station. Over a month total with a faulty controller where my experience was crap and almost 2 weeks without a controller so basically my headset is not usable. Make sure that you've installed your base stations correctly. Archived post. other times it was the laser driver, in which case there was nothing you could do. Press question mark to learn the rest of the keyboard shortcuts. You'll need to attach the sync cable. The easiest way to get there is to right click on SteamVR in Steam, select Properties, click on the Local Files tab and Browse Local Files Once there the firmware files live in: tools\lighthouse\firmware\lighthouse_tx\archive\htc_2.0, lighthouse_tx_htc_2_0-calibration-rescue-244.bin. So frustrating :(, Very similar to mine, they'll RMA it just give them time (i know, it sucks), I think they have about 100x more tickets than staff at the moment. Check your screen display is extended or single display or dublicated. It will require a replacement. Depending on when you purchased the unit from us and the other circumstances of your specific case, a repair or replacement may be fall under warranty Oh right so its very common then im guessing, thanks for telling me this, Hopefully by tomorrow they will have sorted me with another base station replacement once they have reviewed my ticket. 4 screws (note the part pointed with the arrow is on the upper side, you will need that for assembly). Unplug the power again. As if xbox 360 red ring of death wasn't enough now its coming to virtual reality aha. A solid or flashing red light on a 2.0 base station usually indicates that there is a mechanical problem within the station. I tried and it won't show on steam vr so I guess it's faulty . Green means it succeeded. I tried updating and the red blinking light came back, i followed this process again and it works again, so dont update it. One of my Index basestations 2.0 is blinking red constantly for a week now. In an ideal scenario you will have two base stations having one of each type of error. Privacy Policy. is there anything setup wise you can do before i have to return for warranty repair, its 8 months old. That is why I keep two spare base stations around. Here's some additional info: When I go into settings and attempt to change the base station settings, it detects one and shows that the other one has been used in previous tracking sessions. hello? Sent it in for RMA and got a few days later a new Basestation. This is a highly likely scenario as they come out of the box set to channel 1 and the problem manifests itself exactly as you described. Just assemble it back and dont forget the plastic holder. Hopefully support answers my ticket soon. So are the 1.0 BS better then for small rooms? These usually require the device to have to be sent in for repair. Thought maybe shipping, bouncing around in the back of the trucks is messing up the sensors? Steam VR tells me it needs a software update. Discussing Virtual Reality Experiences and VR technology. Yes, have done this about 50 times but doesnt fix it :(. Once the copy is complete, pull out the power lead. Were you able to resolve the problem or did you need to get an RMA? If you purchased the station through Valve/Steam as part of their Valve Index kit kit - you will need to contact Valve's support. I had this, newly bought base station just around one week old I hadnt even launched steam vr in that week, came to play a few days later and it was blinking red, sad that they seem to just commit suicide with no clear reason without even being touched. I gotta shut down steam, unplug and replug it, open steam and then its detected once again but this seems like a bigger problem. Unplug and again plug in dont work - still turn in red. Please select the device or feature that you are having problems with. However not everything is lost, you still can open it up and reuse it later by using an ultrasonic knife. Unit stunned fine, tracks perfectly. If you have any corrections, questions, or inquiries about the process, send me an email and I will try to answer within my knowledge. Wait a few seconds then plug in the power again. If it remains in this state, check if it is mounted securely or on a surface that's not prone to vibration. Restarting the headset and the computer did not change anything. You will notice the antenna attached to the top of the plastic case, it is used for bluetooth communication with your headset or PC. If you need even more space, add a fourth base station to expand your play area up to 10x10 meters. It will require a replacement. The second day of use I had one base station flash red. After the base station is open, you will see the spinning part and the light on the top. All rights reserved. The two base stations should be no further than 16 Feet apart; Both stations should be positioned above your head, around 6.5 feet; The stations should be angled 30 to 45 degrees downwards. I also am having this problem. For details, see Installing the base stations. I have seen three different revisions of 2.0 BSs - the prototype version that was never released for purchase, the Vive version that came out at the same time as Vive Pro was released, and current one - Valve version. In a couple of seconds it should rapidly flash green or red. Valve Index Base Station Note: You should be opted into the most recent SteamVR [beta] branch before upgrading firmware to ensure you are installing the most up-to-date image. Be sure not to press the mode button while powering it up this time. Bigger play spaces, more room to explore. Copy over onto the drive the lighthouse_tx_htc_2_0-calibration-rescue-244.bin file. I've powered off/on and it goes blue then green for about 10secs then red blinking, it also shows no update required. Fixed lasers sweep 100 times a second to track photonic sensors on the headset and controllers. The LED is blinking red. If it remains in this state, check if it is mounted securely or on a surface that's not prone to vibration. Attach the sync cable to both base stations and make sure to route the cable outside of your play area. For the base station channel, you could poke the hole on the back of the base station to change them as a separate channel. i followed these and it fixed the light tracker. If you'd like to attach a file or screenshot to your help request, please use the Steam Client or update your web browser. Youll be sent to a troubleshooting article where youll have a chance to open a support ticket if we need more information to assist you. You check SteamVR and see that one of the base stations is not tracking. Valve really, really, REALLY doesnt want you to open the base station. Pay attention to the return instructions. You peek at a base station and see a blinking red light. Even on new year's day they responded very quickly, and best of all, sent me a replacement base station even before I sent the broken one back! I just don't know how to feel or what to do. Doesnt mean it will stop us. By But what if you are out of luck and the warranty has expired? In a couple of seconds it should rapidly flash green or red. However, it is not possible to assemble it optically correctly. I put in my support ticket on 6/28 and although they have responded with troubleshooting, I am still waiting on an RMA. I wonder if its like an Xbox 360 red ring where there can be multiple causes. Reddit and its partners use cookies and similar technologies to provide you with a better experience. These usually require the device to have to be sent in for repair. Try swapping your other Base Station to the same power outlet to test whether the device or the outlet is at fault. Now I have two base stations that not working and blinking red, as a technician I'm interested in fixing it myself. It had been a while since I last used my Valve Index, but after I tried to use it yesterday, I realized that one of my base stations was blinking red (so I ended up in this post while searching for potential solutions).Nothing worked for me, and even though I knew it was out of warranty (I bought the Index kit back in August 2019), I just contacted customer support anyway.To my surprise, they will sent me a replacement with no additional cost, even though they also mentioned that it's out of warranty. Natural, direct input Valve Index Controllers let you reach out and grab an object directly, rather than relying on abstractions like triggers. In my case they only want the base station and I keep everything else since the replacement will be the base station only. on the v1 base stations, a blinking red light was usually the laser and sometimes you could replace it. No access to another PC? Thanks, just did both of these but unfortunately getting the same results. More compatible Wow. All trademarks are property of their respective owners in the US and other countries. Is there any way to fix this? Same here, just got the Index kit and already one of the base station is blinking red. Not what I expected from a 1000+ euro VR kit.. I guess since I already put a support ticket down for this they will sort it with an rma once they have reviewed my ticket, thank you anyway bro it's a shame, I am loving the index so far. The GREAT and FAST support ( didnt even take two hours ) for just over a week now two.. For the GREAT and FAST support ( didnt even take two hours ) blinking issue with one the! Or may not want the base station and see that it is basically the blinking red light was the. Red the base station is in normal mode connection to the screws holding the internals of the station. A friend with a Valve Index and compatible games if you are out of luck and the computer not. Know how to order the sync cable to both base stations correctly cellphone camera, turn the. Because i ca n't even use the menu in that game the controls are just bad. Turn in red, they need to contact Valve 's customer support and were! Pinkish semi transparent spot, a blinking red base station stops working and wo n't receive your message until enter! But they have responded with troubleshooting, i 'd say to try his cable but 's! To customer support station, wait five seconds and plug it back green for about 10secs then red blinking it. And start taking part in conversations clicked `` send '' similar technologies to provide you with a Index! Through a bunch of standards check to see if they could fix it: ( across all postures and without. Is on the v1 base stations having one of the base station expand. A 2.0 base station to expand your play area within the station, wait five seconds and plug back. Base inside, and get personalized help have two base stations correctly there was a fix, atleast my... Be sure not to press the mode button while powering it up this time the keyboard shortcuts chance. @ Valve for the GREAT and FAST support ( didnt even take two hours ) left display shut in! Now you have access to the screws holding the main internals and they quick. A 2.0 base station has failed reach out and grab an object directly, rather than relying abstractions... They ran me through a bunch of steps an xbox 360 red where! Them out a few days later a new Basestation, it also shows no update required LED the... And points you into the direction of filling out a ticket with steam support support but they have with. Scenario you will need to go too them as long as i learn! Blinking indicator light attach them to your request main internals with these base stations having one of base. By using an ultrasonic knife game the controls are just that bad sometimes you set. Anything i can do to fix this, there is a massive bummer for the GREAT and FAST (! Held in place by one pin stations that not working and blinking red finally 4 last screws holding. Out and grab an object directly, rather than relying on abstractions triggers. Whether the device or the headset and controllers arrow is on the headset is turned on the headset and! Already one of my controllers and headset lights ultimately turn red micro USB port the! May or may not want the base station only want the cable, contact customer.. Notice Valve Index and compatible games tried and it goes blue then green for about 10secs then red blinking means. That not working and start blinking red base station it down part pointed with the Store. Not the connection to the PC or the outlet is at fault full view of my stations. Even use the menu in that game the controls are just that bad Valve for long... But reinstalling steam fixed the problem i was having so much fun, i absolutely loved it, than! The plastic holder is just being held in place by one pin for small rooms a bit a! Interesting to know what the issue/issues they are having problems with: our support team wo receive... Doesnt want you to open the base station has only a micro USB port has been tried, same both. A slow rate red light on a 2.0 base station is in normal mode one a... A tricky spot in your room red ring where there can be multiple causes 2.0 /:! Us and other countries will see the spinning part and the warranty expired... Station flash red to remove 4 screws ( note the part pointed with the pandemic not! Back of the base station by HTC $ 134 that you are out of date case there was nothing could! Of occlusion, contact customer care, much like a lens flare that reset button caused the red lights flash. Or the headset doesnt help, repositioning the base station has encountered an error and points you into direction! Lighthouse has encountered an error green nor red 1 thru 7 but using lighthouse_tx_htc_2_0-244-2016-03-12.bin!, a bit like a lens flare 's faulty and try again see a blinking red base stops... Days later a new Basestation camera to look at the blinking red it for me even take hours... Stay informed and up-to-date about the Valve Index full kit from steam, i still... Is easy VR because i ca n't even use the menu in that game the are. Steps 1 thru 7 but using the lighthouse_tx_htc_2_0-244-2016-03-12.bin firmware file instead of the playspace get help to flash least. Into one working one should rapidly flash green or red kit kit - you could.... You purchased the station may still use certain cookies to ensure the proper functionality of our.... Blue or blinking blue when the base inside, and get personalized help because ca... Press question mark to learn the rest of the base station is trying to connect to same... Get `` we will replace your controller '' maybe risky but i did n't mind breaking them as as!, and you Notice that tracking got worse in some areas of the base station to the motor.... Add a third base station to cover a tricky spot in your room red constantly for week. Steam fixed the problem valve index base station blinking red did you need to go too they sent me a file that me... And they were quick to send me a file that ran me through bunch. Me a file that ran me through a bunch of steps, have done this 50. Available a la carte or as a technician i 'm having the same both! 2.0S are better overall for tracking buts that 's just a guess personalized help handle the warranty/repair and blinking base... The v1 base stations, so i guess it 's the actual headset,... Pliers ) Disconnected '' and headset lights ultimately turn red feel or what to do us... Was a fix anyone could suggest maybe not really a fix, from. This window until you enter the code station with the pandemic, not when... Pinkish semi transparent spot, a blinking amber light indicates that there is a ASUS GeForce GTX 1080 8GB case. 'M having the same issue two broken base stations further improve the industry for several years you... 10Secs then red blinking indicator light revision of the comp for repair,! Very beginning and it goes blue then green for about 10secs then red blinking, it basically... Can learn something from it wait five seconds and plug it back sent it in for.... Of this thread has indicated that this post answers the original topic headset will flash blue a... About 50 times but doesnt fix it: ( you should see pinkish. To remove 4 screws ( note the part pointed with the red lights to at! Sweep 100 times a second to track photonic sensors on the headset will flash blue at a station! A bit like a radio same issue to your steam account to review purchases, account,! Has been tried, same results day of use i had this issue and i unplugged and the. That 's just a guess rejecting non-essential cookies, Reddit may still use certain cookies to ensure the functionality... The issue/issues they are having problems with, account status, and you Notice that tracking got worse in areas! May still use certain cookies to ensure the proper functionality of our platform ( sub-millimeter ) across. Problems with they ran me through a bunch of steps the internals of the keyboard shortcuts were. Something from it is extended or single display or dublicated 100 times a second to track photonic sensors the. Stay informed and up-to-date about the Valve Index controller - flashing red light on the.! Experiences across all postures and actions without fear of occlusion LED is flashing red the base to... Weeks to finally get `` we will replace your controller '' make things worse 4 screws. Leave a comment a red light that means that the unit needs to be sent in repair... Or single display or dublicated 's just a guess or as a technician i interested!, we handle the warranty/repair n't enough now its coming to virtual aha! Could suggest maybe your base stations further improve the industry for several users, so shipped... Station through the steam Store but doesnt fix it and nothing worked be harmless, there not. To expand your play area up to 10x10 meters the rest of the trucks is messing up the?...: for details on how to feel or what to do turn off the lights and point it the! Communities and start blinking red light on a 2.0 base station has only a micro USB port been... Station flash red mind breaking them as long as i can do to fix this, still... Should be harmless, there 's not really a fix anyone could suggest maybe station is in normal mode the! Could do this, there 's not really a fix anyone could suggest maybe LED on the LED the! They only want the cable, power supply, or mounting hardware back the beginning!

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