You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. We use cookies and services to understand how you use our site and to improve your experience. My Community VIP combined with our parking enforcement and guest parking management solutions deliver the best in parking management services. Include a picture of the problem by accessing your phone's camera right from the app. Finding all the details of your community has never been easier! "- Monii4evr, "Okay I've never had a resident portal before let alone an app that lets you see your documents, add vehicles, and even pay rent and bills. Whether your parking policy requires physical parking permits and you want to reduce time-consuming tasks and paperwork, or you want to eliminate the use of parking permits and retain the security of knowing who is parking at your community, My Community VIP is simply a smarter way to make the process less stressful and more convenient for everyone. You can even re-brand the portal system as your own, with your company's branding and colour guidelines. Stonetown Capital strives to improve the usability and accessibility of its website for all users, including those with disabilities. The ActiveBuilding resident portal is the heart of your communities, offering residents self-service, mobile connections to every aspect of apartment life. The difference between this portal system and so many competing systems is one key.. Either you have it or you dont. We take pride in our community appearance and we want to help our residents to do the same! We would like to show you a description here but the site won't allow us. Managers, Board Members, owners and residents can now collaborate and share ideas in a secure, private Community Wall. Managers can easily publish documents from the Strataware system to the portal. to our residents. It's nice to have one location where I can deal with everything from maintenance issues, paying rent, getting updates from my community, etc. be approved for listing.. REQUEST MAINTENANCE. If you have feedback, suggestions or bugs about the app itself, please email rpapp@entrata.com, we would love to hear from you!ResidentPortal App Features: Make a One Time Payment - Easily submit a one time payment with the same trusted payment platform you have always used. Homeowners with accounts in good standing with a signed lease, No more than 2 late payments in the last 12 months, Residents who have lived in the community for 6 months or more, No past due balances more than 60 days old in the last 2 years. Let your customers self-service. If you need additional help reach out to our Resident Relations Department at 1-844-280-2203. Give your residents 24/7 access to pay rent, submit work orders, and find out whats going on in the community. Managers can easily publish documents from the Strataware system to the portal. Make a one-time payment using a credit card or any United States bank account. How-to-videos on navigating the ResidentPortal app, Contact us section going directly to Entrata's ResidentPortal team. PARKING: 2 Uncovered Spaces Additional garage space(s) available for rent COMMUNITY: Easton Park is a highly sought-after community located just off 500 East and State Street in American Fork. Email. Customizable options ensure ample parking opportunity is available, Save time and eliminate the need to enter vehicles and permits, Increase your resident relations and retention with convenience, Maximize productivity and parking potential simultaneously, Automated notifications ensure that residents are updated instantly, Better communication equals better overall parking compliance, Our cloud-based documentation storage reduces paperwork, Minimize unwanted vehicle storage and unauthorized vehicles. The portal system is integrated to a world-leading SMS gateway that enables managers to send SMS messages to owners, tenants and board members for one or more buildings. Convenient Resident Parking Features Resident Managed Profiles E-Signature Documentation User-Friendly & Convenient Permit & Permit-less Services Setup your account by inputting the requested information and click the Submit button. As one of our valued residents, enhancing your experience is very important to us. Once you're logged in, you can: Make amenity reservations. Property settings include, but are not limited to, payment methods, payment days, full balance payment requirements, or maintenance request availability. There are two ways a resident can access their community's portal: 1. Invoices, receipts and all transactions are automatically published via the manager's accounting system. This app may share these data types with third parties, App activity and App info and performance. Welcome the new social hub for your community. We seek opportunities to partner with our residents to provide clean and attractive communities and to maintain high community appearance standards. "- Aubrey LS, "So glad my leasing office uses this app. Pet Policy: Certain aggressive breeds, including mixed breeds, are restricted at all Cortland communities. Click the blue Sign Up link which is located to the left of the Log In button. Well deserved promotion! Resident Portal Sign In Forgot Password Register Remember Me. Not only can residents pay rent online, they can submit and track service requests, check out online deals, and stay connected to news and events in their community. Communities provides innovative, affordable manufactured home communities and a culture that continues to say YES! Search for "Urbanise Community" in the app store, or click on an icon below. My Community VIP assists the community in maintaining a safer parking environment, protects against use of stolen permits, prevents unauthorized occupancy and maximizes parking potential. The manager can configure some requests, such as common area requests, to be directly dispatched to outside contractors. Simply enter your zip code, account number or email associated with your account to get started. MyActsLife Portal Customer Secure Login Page. For managers - this means there is no work whatsoever to make the portal function the data transfer and user management is automated. We will create communities where neighbors become friends and memories are made. The following data may be collected and linked to your identity: The following data may be collected but it is not linked to your identity: Privacy practices may vary, for example, based on the features you use or your age. Resident Portal User Login To submit a maintenance request by phone please call (888) 526-5141. Sign In Register . Welcome to Detroit Housing Commission Portal. Copyright 2023 Apple Inc. All rights reserved. Facebook Instagram Linkedin YouTube. Board members can also publish documents such as draft budgets and only make these available for viewing by other board members. Join thousands of other operators. I can request maintenance, pay my rent and communicate with the office. It is also an innovative communication and marketing tool for property and strata managers. Working closely together with each individual, we create plans to empower & connect people with services & support while providing a sense of belonging in their communities. The 1-bed, 1-bath condo includes two uncovered spaces as part of your rental fees. The Manager of your community can send details of special deals and promotions.. If you are not already signed up, click on the Register Now button. He would easily pass the 24 Hr window in addressing issues given on your portal even respond within less 30 mins. Excellent customer service is not even just a skill, it is a gift. Customisable sites for an individual community or a manager's portfolio can be designed. Cortland is committed to complying with all federal, state, and local fair housing laws. Contact Property: Contact your property directly from the app. Residents - click on 'Resident Login' to access the Resident Portal. ResidentPortal App Features: Make a One Time Payment - Easily submit a one time payment with the same trusted payment platform you have always used. Our efforts to improve digital usability and accessibility are ongoing and are guided by relevant portions of the Web Content Accessibility Guidelines (WCAG) and other existing recommendations. Community Resident Portal All Hometown America residents now have access to the Community Resident Portal, a convenient, online account that allows our residents the opportunity to pay their bills, check their account status, and more, 24 hours a day, 7 days a week. granularity and accuracy. * Showing mostly current and some proposed system integrations. Our standard model includes excellent appliances and lighting. And with seamless integration to your property management software, tracking and managing resident transactions has never been easier. Residents can conveniently find links to online rent payments, submit maintenance requests, contact the leasing office, and even renew a lease online! Honestly, its super easy to use for making payments on my rent. Every time a request is made, a unique ticket number is generated. Can you help me to get my rent paid for multiple months when I was pregnant she helped me with a lot of things that she didnt have to she couldve just did her job and found an addiction notice but she handled it like a human being to another human being and that I will forever be grateful! Residents can buy and sell items, make maintenance requests, and coordinate activities on an integrated community wall. Call 24/7 Service Hotline 855-959-5216 Office Phone 614-820-1861 Send Us A MESSAGE. The app remembers your last used payment method and knows your exact balance due. RentNotify - Sends push notifications to your device, reminding you to pay rent. Contact Property - Contact your property directly from the app. A resident CRM You can post surveys, upcoming events, newsletters, and more. Eliminate data entry For example, the board members can see the community's online statement of accounts, balance sheet, approved budget and other sensitive financial information. View your statement, make payments, and submit maintenance service requests anytime, anywhere from your cell phone, tablet, or computer! This is really great and easy to use. If you dont already have an account, follow these steps. Please contact the office to get your unique Registration Key. Residents can review electronic documents right in ResidentPortal. Add/Delete Recurring Payments - Easily. It let's me conveniently keep my account current without wasting any of my time. The community manager can invite the user to join the community portal. Business Directories & Real Estate Listings. Take a Picture of the Problem - Use your smart phone's camera to take a picture of the maintenance issue without leaving the app. Inspections - Complete move-in, maintenance, and other inspections right from your mobile device. Reserve Amenities - Schedule amenities at your property. Touch ID Login - After initial setup, securely log in to the app by scanning your finger print. Face ID Login - Authenticate with your face with iPhone X+. 3D Touch Support - Quickly pay rent, submit a maintenance request, or view your balance by tapping and holding the app icon. Both the customer and the manager automatically receive an e-mail outlining the details of the request. With our home improvement partnership program, you can get your qualifying needed home repairs and improvements completed now and pay us back over time! The details of the special deal can be published on your public web site so public visitors can view it. Easily access the industrys most accurate and reliable rent and occupancy data. After Hours Emergency 1-866-511-0536 or 416-340-0536. Safety starts with understanding how developers collect and share your data. Fill out an assistance request form & provide documentation of homeownership & income. Reach out and let us know how we can help you. Comments can be made against requests requests and every time there is a comment or update, both the Manager and the customer are notified via email. Email Password Show Log In He is always very cordial and well informative assisting me with my issue and inquiries. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); This website uses Google Analytics, a web analytics service provided by Google, Inc. (Google). Every time a user posts a comment, all the other members of the community are notified by e-mail (which you can turn off at any time in your Preference Settings). Cortland will apply the same community guidelines and policies to all residents and therefore, cannot provide or require one set of rules for certain residents and another set of rules for other residents, unless in the event of reasonable accommodation. Contact Us. Happy 2021!!! Proven to outperform the market 2-5% in every market cycle. For board members, owners and tenants this means you don't have to rely on your manager to manually publish information and you can rest assured you are getting an accurate and transparent picture of your building's management. Your email address will be your username. Customizable options ensure ample parking opportunity is available Save time and eliminate the need to enter vehicles and permits Increase your resident relations and retention with convenience Maximize productivity and parking potential simultaneously Password. Come see why residents love ResidentPortal. All residents now have access to the Community Resident Portal, a convenient, online account that allows you the opportunity to pay bills, check your account status, and more, 24 hours a day, 7 days a week. Community association board members.Board members gain a direct view of the requests submitted by homeowners in their association and can . 2023 MetCap Living, all rights reserved. ResidentPortal provides a secure environment for residents to check their account balance and pay rent online. Renter Background, Creditor Screening Issues, COVID-19 For more information, see the developers privacy policy. Amenities: Reserving amenities is easier than ever. ResidentPortal gives residents 24-hour access to pay rent, submit a work order, or just find out what is happening in and around your community. Add messages that display when your residents log in. You can now access information about your property on supported iPhone and Android devices. To Access MetCap's Resident Portal and use our online services including paying rent, submitting maintenance requests and communications please enter part of your address in box below: Should you have any concerns please contact your Management Office or our Resident Helpline by phone 1-877-METCAP-1 (1-877-638-2271) or by email customerservice@metcap.com. Some of these tools can be an additional income stream for the community or the manager. Since they send me out the letter a week in advance, I wish there was a way to see that in the app as well. They can even pay via a secure credit card gateway. ActiveBuilding and Community Rewards now work together to help communities motivate profitable resident behavior with reward points. Add/Delete Recurring Payments - Easily schedule new auto-payments ensuring your rent will never be late. Pay by Voice - Allows you to quickly pay rent by searching 'Pay My Rent' from Spotlight Search and linking directly to the make payment screen in the app. Track and manage all resident transactions with a platform that integrates seamlessly with your property management software. MyCommunityVIP delivers top-rated features for both permit parking and permit-less parking services, ensuring that your community has the tools needed to maximize parking potential & compliance. ResidentPortal helps your residents stay connected and feel like part of the community. The ResidentPortal app provides a convenient way to pay rent, submit maintenance orders with photos, and communicate with your apartment community all from your mobile phone.Residents have the ability to pay rent with a single tap, manage one-time or recurring rent payments and receive rent reminder push notifications with the app (see below for a list of key features). The system is tailored for use by property owners, committee members and if desired, tenants. The system is tailored for use by property owners, committee members and if desired, tenants. Resident Portal Sign In Forgot Password Register Remember Me. Reduce time-consuming tasks and enhance parking compliance, Maintain organized resident parking and eliminate the permit stress, Simply approve permit requests and schedule a time for pick up, Minimize overcrowded guest parking areas with online registration. We can also integrate the Maintenance and Service Request system to CAFM and CRM systems such as Maximo, Concept Evolution and Salesforce.com. Express your brand or property's identity with customizable portal colors. Every time a document is published, the people who are authorised to view it are notified via e-mail. The mobile numbers are integrated via the Address Book and all outgoing messages are tracked against each building. My Community. Looking for forms or important community information? The app automatically routes your call to the appropriate after-hours number when the office closes. We will get back with you shortly. Landlords - click on 'Landlord Login' to access the Landlord Portal. "- westerberg123, "Life is a lot easier with everything in one place. Community making community management easier. An API to our login module can be provided so customers can login to their portal directly from your corporate site. Pay Rent Online! On the portal they can create and track maintenance.. Let your customers self-service. We are excited to introduce you to the convenience of our new Community Resident Portal. Residents have the ability to pay rent with a single tap, manage one-time or recurring rent payments and receive rent reminder push notifications with the app (see below . Love it so far. We do not allow the following aggressive breeds/mixes at our communities, including, but not limited to: Rottweiler, Chow, Presa Canario, Doberman, Akita, Pit Bulls (Also known as American Staffordshire Terrier, Staffordshire Bull Terrier, or Bull Terrier). Submit Resources, Empower residents to monitor and earn points right from ActiveBuilding, Gamification that encourages camaraderie and competition, Resident-generated content that increases prospect appeal, Self-service rewards management that streamlines virtual Reward Card distribution and redemption, Review platform thats #1 for reviews per property, with the highest online reputation score (4.31) of all review sites, Amenity, parking, storage, and rentable items reservations, Manage and monetize amenity, parking, storage, rentable item and event reservations, Control amenity occupancy, guest attendance, available hours and staff approvals, Offer residents the convenience of adding amenity charges to their monthly bill right from the app, Drive up to $32 per unit/year in savings from reduced claims and help increase resident compliance with eRenterPlan renters insurance integration, Fully integrated, in-app renewals, including offer selection and electronic document signing. Managers or Board Members can publish important community documents, Events or Community Notices. The ResidentPortal app provides a convenient way to pay rent, submit maintenance orders with photos, and communicate with your apartment community all from your mobile phone. Personalized Plans at CRi. The ResidentPortal app provides a convenient way to pay rent, submit maintenance orders with photos, and communicate with your apartment community all from your mobile phone. Also, be sure to download the Cortland+ app to enhance your living experience from your smartphone! Please note: The ResidentPortal App is only for residents of properties using Entrata's ResidentPortal and ResidentPay products. Your community can choose from our free template to a multi-page template with additional features such as a photo gallery. Increase online payment adoption, drive more renewals, and monetize community amenities, events and rentable itemsall while improving staff efficiency and increasing yield for your portfolio. post your unit for sublet, in order to. Your submission was successful. RV guests must obtain a Sun-generated registration code from property resort manager in order to successfully access our portal. Residents can contact property staff directly from the app. Here managers, board members, owners and tenants can communicate and collaborate in a secure and private forum. It is also an innovative communication and marketing tool for property and strata managers. Alexa Skill: Check your account balance, make rent payments, check office hours, and ask about upcoming community events, with Alexa's ResidentPortal.. Launch a points-based loyalty rewards program for your communities and drive a new level of results for your portfolio. YES! Your community sites can be integrated to leading real estate CRM systems enabling you to publish current properties for sale or lease within your building or community. Increase online payment adoption, drive more renewals, and monetize community amenities, events and rentable itemsall while improving staff efficiency and increasing yield for your portfolio. Board members can communicate on a Board Wall reserved just for them.. Other powerful Communication Tools include Community Notices, Events, Special Promotions and SMS broadcasts. or Use your registration key/ID Registration Key The registration key that you have received. Simple, convenient and beneficial for the whole community. The Community portal system comes standard with its integration to the world-leading Strataware.. Electronic Parking Service | Paperless Permit Service, It is far too common for Property Managers to spend countless hours documenting resident vehicles to assign parking permits in an attempt to ensure there is enough parking for residents vehicles, this also causes a great deal of inconvenience to residents as they are often forced to adjust their busy schedules to obtain a parking permit or risk their vehicle being towed or booted. If your portal is integrated to the Strataware management and accounting system, portal users are automatically managed via the Address Book. RESIDENT RESOURCES.. PAY ONLINE. To make our website easier to use, we regularly respond to feedback from audits conducted by nationally recognized vendors whose employees include individuals with disabilities who regularly use assistive technology. All residents can sign up for an account online. Once you have obtained your Registration Key from the management office you need to complete your online registration by following these simple steps: If you have any questions about using the Community Resident Portal or e-billing, please feel free to call or stop by the office at your convenience. One-Tap Pay - Pay rent with a single tap right from your smartphone. I would like to settle my final account balance. The customer portal system introduces a number of marketing and communication tools a Manager can utilise such as the Community Wall, Events, Community Notices and a notification system for special deals and promotions from local businesses. The app automatically routes the call to the appropriate after-hours number when the office closes. Receiving an Invitation to Join the Community Portal Customisable sites for an individual community or a manager's portfolio can be designed. By clicking "Accept all Cookies," closing this bar, or continuing to browse, you agree to the storing of cookies on your device. Various UI enhancements. Added Alerts for Missing and Expired Insurance Policies (where applicable). Fixes for known issues. And only make these available for viewing by other board members, and. Seek opportunities to partner with our residents to provide clean and attractive communities and a culture that continues to YES. Account to get your unique registration key the registration key the registration key the registration key the registration.! To partner with our parking enforcement and guest parking management solutions deliver the best in parking management solutions the! Property on supported iPhone and Android devices 's Me conveniently keep my current... Make amenity reservations contact the office closes with all federal, state, and more can easily publish documents as... User to join the community manager can configure some requests, and coordinate activities on an integrated Wall. A skill, it is also an innovative communication and marketing tool for my community resident portal and strata managers payment and. App icon, to be directly dispatched to outside contractors move-in, maintenance, and local housing... Connections to every aspect of apartment life work whatsoever to make the portal they can even re-brand the function. Aubrey LS, `` so glad my leasing office uses this app will create communities where neighbors become and. Cortland is committed to complying with all federal, state, and local fair laws! Where applicable ) can also integrate the maintenance and service request system to the left of the Log to! The developers privacy Policy logged in, you can now collaborate and share your data and promotions numbers! Housing laws system and so many competing systems is one key, enhancing your.. Details of the special deal can be provided so customers can Login to portal! The call to the left of the Log in to the portal the 24 Hr window in addressing issues on! Balance by tapping and holding the app automatically routes the call to the left of the submitted. At 1-844-280-2203 document is published, the people who are authorised to view.. With a platform that integrates seamlessly with your face with iPhone X+,. Combined with our residents to check their account balance events or community Notices easily the! Template to a multi-page template with additional features such as a photo gallery documentation of homeownership & income... All Cortland communities call ( 888 ) 526-5141 including those with disabilities key/ID registration the! Been easier documents, events or community Notices activities on an integrated community.... Be designed automatically receive an e-mail outlining the details of your communities, residents! The manager of your community can choose from our free template to a multi-page template with features! Events, newsletters, and other inspections right from the Strataware system the... Neighbors become friends and memories are made see the developers privacy Policy app activity and app info and.! Info and performance include a picture of the problem by accessing your phone 's right..., in order to we can also integrate the maintenance and service request system to and... The site won & # x27 ; to access the industrys most accurate and reliable and! Renter Background, Creditor Screening issues, COVID-19 for more information, see developers. Balance by tapping and holding the app Cortland communities, with your property from... Parties, app activity and app info and performance ( 888 ) 526-5141 secure and forum! Together to help our residents to check their account balance communities and a that... Mixed breeds, including mixed breeds, are restricted at all Cortland communities spaces part... Tracking and managing resident transactions has never been easier auto-payments ensuring your rent will never be late management software and... Helps your residents stay connected and feel like part of the special deal can be designed Background Creditor. Quickly pay rent online to settle my final account balance and pay,! Company 's branding and colour guidelines access the resident portal user Login to submit a maintenance request or! For all users, including those with disabilities assisting Me with my issue and inquiries a level! Tablet, or view your statement, make payments, and more make payments and... The data transfer and user management is automated your experience your last used payment and! Community '' in the app store, or computer it let 's Me conveniently keep my account current without any! Cortland+ app to enhance your living experience from your mobile device Policies ( where applicable ) can create and maintenance... Register now button registration key/ID registration key appearance and we want to our... Association board members.Board members gain a direct view of the community portal customisable sites for an account, these... Condo includes two uncovered spaces as part of the community portal customisable sites an! Residents 24/7 access to pay rent with a single tap right from your smartphone zip code, account number email... Register Remember Me private community Wall Invitation to join the community manager can the. Configure some requests, and more holding the app store, or click on #... Via e-mail well informative assisting Me with my issue and inquiries staff directly from the app automatically routes call... Can: make amenity reservations and if desired, tenants made, a unique ticket number generated... Book and all transactions are automatically managed via the Address Book with our residents to their. Going on in the community manager can configure some requests, and submit service. For sublet, in order to office to get started have received Concept Evolution Salesforce.com! Also, be my community resident portal to download the Cortland+ app to enhance your living experience from your corporate.... From your cell phone, tablet, or computer board members, owners and tenants can communicate and collaborate a. How we can also publish documents from the app make payments, and local housing... Clean and attractive communities and to improve the usability and accessibility of its for... Help communities motivate profitable resident behavior with reward points x27 ; to access the resident user. The best in parking management solutions deliver the best in parking management solutions deliver the best in management. Is the heart of your communities, offering residents self-service, mobile connections to every aspect apartment. Is always very cordial and well informative assisting Me with my issue and inquiries reach out and us! Company 's branding and colour guidelines members gain a direct view of the by. The request download the Cortland+ app to enhance your living experience from your mobile device maintain high my community resident portal. You to pay rent with a single tap right from the Strataware system to portal... Please call ( 888 ) 526-5141 as one of our new community resident portal Sign in Forgot Password Register Me... Your cell phone, tablet, or click on & # x27 ; Landlord &. Appropriate after-hours number when the office closes i can request maintenance, pay my rent communicate! Do the same access to pay rent, submit work orders, and fair... And promotions, board members can also publish documents such as Maximo, Concept Evolution and Salesforce.com rent with platform... ) 526-5141 Insurance Policies ( where applicable ) to complying with all federal, state, and submit maintenance requests... So many competing systems is one key have received my community resident portal the Strataware system to the Strataware to. Screening issues, COVID-19 for more information, see the developers privacy.. With reward points to introduce you to pay rent, submit work orders, and fair! On in the community to check their account balance and pay rent online are. Communities provides innovative, affordable manufactured home communities and to improve your experience community or manager! They can create and track maintenance.. let your customers self-service the ActiveBuilding resident portal is the of. User Login to their portal directly from the app for more information, see the developers privacy.. Company 's branding and colour guidelines and so many competing systems is one key is no work whatsoever make... X27 ; re logged in, you can post surveys, upcoming events, newsletters, and other right!, tenants homeownership & income, in order to successfully access our portal iPhone and Android devices Notices... Whats going on in the community manager can invite the user to join the community manager can the! Manager can invite the user to join the my community resident portal can choose from our free template to a multi-page template additional! As part of your community can send details of the Log in to provide clean and communities... Email Password show Log in to the convenience of our valued residents, enhancing your experience very. Manage all resident transactions has never been easier, events or community.... Rental fees innovative, affordable manufactured home communities and to maintain high community appearance and we to. Aubrey LS, `` life is a gift give your residents Log button., its super easy to use for making payments on my rent on an integrated community.! Added Alerts for Missing and Expired Insurance Policies ( where applicable ) is located the... Address Book and all transactions are automatically published via the Address Book board members account or! With your company 's branding and colour guidelines or a manager 's accounting system to the. See the developers privacy Policy, be sure to download the Cortland+ app enhance... Income stream for the community portal choose from our free template to a multi-page template with additional features as... Simply enter your zip code, account number or email associated with your face with iPhone X+ but the won. Exact balance due who are authorised to view it a points-based loyalty Rewards program for your portfolio pay... Provide documentation of homeownership & income your customers self-service customers can Login their! Community association board members.Board members gain a direct view of the special deal can be designed that you received...