Nonverbal communication refers to the expression of signals or messages via gestures, facial expressions, and body language. The Importance of Non-verbal Communication. Effective Communication in the Workplace 1 What is Workplace Communication? Eye contact, the speed of voice, posture, and stance all contribute to the message we send and receive when communicating. Body Language: Understanding Nonverbal Communication – Particularly as it applies to the workplace. The most obvious forms of nonverbal communication are body language and gestures, and we will look specifically at these. Almost 75% of all communication is non-verbal. The most obvious forms of nonverbal communication are body language and gestures, and we will look specifically at these. The aim of the study was to analyze how well final year undergraduate medical students use skills of verbal and non-verbal communication during history-taking and whether these aspects of communication correlate with empathy and gender. Background. Workplace Efficiency. Importance of Nonverbal Communication in the Workplace: 1. Pacing Workplace Conversations. Importance in the Workplace “About 65 to 75 percent of all communication is nonverbal in nature,” says Susanne Jones, associate professor of communication studies at the University of Minnesota. Only eight percent of communication is related to content, notes Kenneth H. Cohn, surgeon and author of Better Communication for Better Care. The ability to communicate well seeps into every aspect of business operations, but sometimes communication gaps may arise between employers and employees. It is essential to remember that non-verbal cues can be as important, or in some cases even more important, than what we say. The Role of Nonverbal Communication in Effective Communication . Show agreement or disagreement: There is a meeting between colleagues and sometimes the speech would talk of a point that requires a consent from the audience. Understanding. Non-Verbal The Importance of Non-Verbal Communication “The most important thing in communication is hearing what isn’t said.”” – Peter F. Drucker. Leaders should be trained in nonverbal communication to eliminate this gap that could be a … Introduction. Emerging leaders in the workplace do not just avoid poor nonverbal cues – they use nonverbal cues to command presence and communicate complex messages in ways that inherently resonate with those around them. Nonverbal Communication types are eye contact, facial expressions, gestures, posture and body orientation, proximity, para-linguistic, humor. Nonverbal communication can mean a lot of different things, and all of them are important in being an effective communicator.